We only make money
when you sell

We only make money
when you sell

Chefs pay

2.9% + $0.30

Payment processing fee

(standard credit card rate)

What customer’s see

5% + $0.55

on their subtotal at the checkout

(avg $1.55 on a $20 order)

Sarah’s Bakery

Subtotal

$30.00

Hotplate fee (5% + $0.55)

$2.05

Tip

$3.00

Sales tax (8.5%)

$2.55

Customer total

$37.60

Net Earnings

$33.55

Fees Paid By You

Payment Processing(2.9% + $0.30)

Payment Processing (2.9% + $0.30)

$1.27

Revenue

$32.28

No monthly subscription.
No setup cost. No contract.

No monthly subscription.
No setup cost. No contract.

and everything’s included.

and everything’s included.

Storefront + drop setup

Automatic SMS alerts + reminders

Countdown timer + live demand

Sales and customer insights

Inventory reservation + waitlists

Prep lists + order tickets

Built-in inbox

Reviews

Loyalty program

Discount codes

Instant / next-day payouts

World class support from our team

Frequently asked questions

Here are some of the most common questions we get for Hotplate

What’s a drop?

A drop is just a preorder window with a clear start and end time.

Most popups already sell this way — Hotplate gives it structure.

What’s a drop?

A drop is just a preorder window with a clear start and end time.

Most popups already sell this way — Hotplate gives it structure.

What does “preorders” mean?

Customers order and pay ahead of time during a set window.

You make exactly what’s ordered — nothing more, nothing less.

What does “preorders” mean?

Customers order and pay ahead of time during a set window.

You make exactly what’s ordered — nothing more, nothing less.

Do I need a big following?

No. Hotplate works best once you have some demand — even a small list.

The platform helps you turn that demand into momentum.

Do I need a big following?

No. Hotplate works best once you have some demand — even a small list.

The platform helps you turn that demand into momentum.

How does Hotplate make money?

We charge a small transaction fee per order. You can pay it yourself or pass it on to customers — your choice.

How does Hotplate make money?

We charge a small transaction fee per order. You can pay it yourself or pass it on to customers — your choice.

Is this better than Google Forms or DMs?

Yes — if you’re doing more than a handful of orders.

Hotplate handles payments, inventory, prep lists, and reminders automatically.

Is this better than Google Forms or DMs?

Yes — if you’re doing more than a handful of orders.

Hotplate handles payments, inventory, prep lists, and reminders automatically.

Can I still use Instagram or TikTok?

Absolutely.

Hotplate works alongside your socials — it captures demand so it doesn’t disappear.

Can I still use Instagram or TikTok?

Absolutely.

Hotplate works alongside your socials — it captures demand so it doesn’t disappear.

Here’s to making it possible for anyone to start a food business.

Here’s to making it possible for anyone to start a food business.

© Hotplate

2026

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